Reserve the right time and room.
The service duration, available room and assigned resource are checked before confirmation.
Vibe Technology presents
Run every room from one live operating picture.
Bookings, rooms, session time, feedback, devices and owner decisions move through one connected system - instead of six disconnected tools.
- Built for
- Single-site and multi-room spa operations
- Commercial model
- One-time software acquisition + quarterly maintenance
Reception command
Today's service schedule
In sessionReadyReset
Book accuratelyConflict-aware scheduling
Use rooms betterLive availability
Track real deliverySession minutes
Act on feedbackFast service recovery
Decide with factsOwner visibility
Not another booking tool. The operating layer behind the whole visit.
VSMS keeps the reservation, room, service, session time, guest response and management action attached to the same operational record.
Check in without losing context.
Reception sees the guest, treatment, room and timing in one place.
Know what is running now.
Start, elapsed and completion times update room availability and service history.
Hear the guest while it matters.
Quick in-room satisfaction and optional detailed follow-up reveal service issues early.
Turn activity into action.
The owner sees utilization, hours, exceptions and patterns without calling reception.
Every feature must earn its place in the business.
The value of VSMS is not the number of screens. It is the operational friction those screens remove.
CapabilityWhat changes operationallyBusiness benefit
Conflict-aware booking
Rooms, time blocks and assigned resources are checked together.
Fewer avoidable booking collisions and faster front-desk decisions.
Live room status
Every room shows Ready, Booked, Busy, Reset or Out of Service.
Better room utilization and fewer manual availability checks.
Session time capture
Actual start, elapsed and completion time stay attached to the visit.
Reliable delivered-hour reporting and clearer delay analysis.
Immediate feedback
Fast satisfaction input is linked to room, service and visit context.
Earlier service recovery and visible weak points by service or shift.
Central device control
Screen assignment, health, status and configuration live in one console.
Less on-site troubleshooting and more consistent guest touchpoints.
Owner intelligence
Utilization, service hours, feedback and exceptions become searchable.
Management decisions based on actual operation rather than estimates.
The owner does not need to be at reception to know what is happening.
The authorized mobile experience keeps live operations, room status and attention items within reach. Access is role-based, so each user sees only what they are responsible for.
- Live overview of active rooms and delivered hours
- Room-by-room service and remaining-time visibility
- Alerts for delays, low feedback and offline screens
- Fast route from alert to the underlying session
VSMSOverview
Active12
Hours286
CSAT92%
Alerts4
VSMSRooms
Room 1142 / 60 min
Room 12Ready
Room 1318 / 90 min
Room 14Reset · 8 min
View live schedule
VSMSAttention
Service alert
Room 13 turnover is running late.
Current statusReset in progress+8 min
Acknowledge
Open session
The technology stays present without getting in the guest's way.
Reception gets the operational detail. Room screens keep interactions short. The owner sees exceptions and performance. Guests experience one calm, coordinated journey.
Build the business case with your own operating assumptions.
No invented savings. Enter your current volume, time and service values to create a transparent opportunity estimate.
What the model includesAdministrative time returned + potentially recovered no-show revenue.
What it excludesSoftware, hardware, installation, taxes and any benefits not entered below.
One console manages every connected screen.
Each device has a location, assigned experience, software status and health signal. Authorized managers can see what needs attention without walking the site.
Device control center 22 connected 2 attention 1 offline
DeviceLocationAssigned experienceStatus
Room Tablet 11Room 11Quick feedbackOnline
Room Tablet 12Room 12Session + feedbackOnline
Exit Kiosk 01Reception exitDetailed surveyAttention
Back-office DisplayManager officeLive operationsOffline
Reception workstation
Booking, check-in, room assignment and the live operations calendar.
In-room touchscreen
Session start, room state, quick feedback and optional service prompts.
Exit feedback kiosk
Detailed comments, optional contact details and review handoff.
Owner access
Secure use from approved mobile phones, tablets and computers.
Client-supplied hardware
Vibe defines the approved technical specification. The client purchases the devices, and Vibe validates and configures them for deployment.
Vibe-supplied turnkey package
Vibe sources, prepares and configures the screens and related hardware as part of the final commercial package.
Feedback becomes reputation without compromising trust.
VSMS can direct guests to an approved Tripadvisor review path or post-visit invitation. The guest remains in control of the submission.
- Invite consistently.Positive and negative feedback receives the same review opportunity.
- Never post for the guest.The guest writes and submits the review; Tripadvisor moderates it.
- Do not incentivize reviews.No discounts, gifts or rewards are exchanged for a submission.
- Act internally as well.Low satisfaction can create a service-recovery task without blocking the external review path.
A controlled route from site discovery to live operation.
Final room count, screen locations, workflows and integrations are confirmed before implementation.
DiscoverRooms, services, roles and reporting priorities
DesignWorkflows, interfaces and hardware specification
BuildPlatform, website and feedback experience
IntegrateApproved devices and reputation pathways
ValidateBookings, timing, permissions and edge cases
LaunchDeployment, training and live observation
SoftwareOne-time acquisition
Supplied against the agreed project scope and deployment.
SupportQuarterly maintenance
Preventive checks, updates, support review and system health.
Commercial offerConfigured after discovery
Based on rooms, screens, procurement path, integrations and website scope.
Make the next spa day easier to run than the last.
Send us the expected room count and location plan. We will translate the operation into a clear system scope and hardware path.